Dunkin Faces Scrutiny Over Non-Dairy Milk Surcharges

A class action lawsuit has been filed against Dunkin over discrimination against individuals with lactose intolerance and milk allergies. Plaintiffs allege that Dunkin’s practice of imposing hefty surcharges, exceeding a dollar in some cases, for non-dairy milk alternatives, may not accurately reflect the actual cost of these alternatives, leading to accusations that Dunkin might be profiting from those with specific dietary needs.

Legal experts from ClassAction.org assert that both lactose intolerance and milk allergies fall within the purview of the Americans with Disabilities Act (ADA). The ADA defines disabilities as conditions that substantially limit major life activities, encompassing functions like digestion. Establishments classified as places of public accommodation, such as restaurants, are prohibited from imposing surcharges on disabled individuals for necessary accommodations.

Attorneys argue that Dunkin’s non-dairy milk surcharge, aside from potential illegality, appears disproportionate. The cost differential between cow’s milk and milk alternatives is deemed insufficient to justify surcharges ranging from 0.25 to over $1.00 per drink.

This investigation draws parallels with a similar case involving Starbucks, which faced legal action over comparable non-dairy milk upcharges. 


Information for this story was found via Class Action Org, Rob Freund on X, and the sources and companies mentioned. The author has no securities or affiliations related to the organizations discussed. Not a recommendation to buy or sell. Always do additional research and consult a professional before purchasing a security. The author holds no licenses.

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