Adobe Faces Class Action Lawsuit Over Alleged Deceptive Subscription Practices

Adobe Inc. (Nasdaq: ADBE) is facing a class action lawsuit alleging the software giant uses misleading enrollment processes and hidden fees to trap customers in costly annual subscriptions they believe are monthly plans.

The lawsuit, filed Monday in federal court in San Jose, claims Adobe’s “Annual, billed monthly” subscription option deceives consumers by displaying only monthly payment amounts while obscuring that customers are committing to year-long contracts with substantial early termination fees.

Plaintiffs Stephanie Wohlfiel of California and Vianca Marquez of Nebraska say they purchased what they believed were flexible monthly subscriptions, only to discover later they faced early termination fees of 50% of their remaining contract value if they tried to cancel.

According to the complaint, a Federal Trade Commission investigation found that one Adobe executive referred to the hidden termination fee as being “a bit like heroin for Adobe,” saying there was “absolutely no way to kill off” the fee without taking “a big business hit.”

The lawsuit alleges Adobe’s most profitable subscription plan relies on an intentionally confusing enrollment process that buries key terms in fine print and makes cancellation deliberately difficult.

Adobe, which offers popular software including Photoshop and Illustrator, generated $21.51 billion in revenue in 2024. The FTC filed a separate complaint against the company earlier this year over similar subscription practices.

The plaintiffs are seeking damages and changes to Adobe’s subscription practices on behalf of customers nationwide.



Information for this story was found via the sources and companies mentioned. The author has no securities or affiliations related to the organizations discussed. Not a recommendation to buy or sell. Always do additional research and consult a professional before purchasing a security. The author holds no licenses.

Leave a Reply

Video Articles

What Happens If Silver Finally Breaks $50? | Gary Thompson – Silver47

First Majestic Q2 Earnings: Another Record Quarter

Sandstorm Gold Fades Into Royal Gold Merger

Recommended

Emerita Resources Expands El Cura Drill Program By 10,000 Metres As Deposit Remains Open For Expansion

ESGold Signs MOU For Tailings Project In Colombia With Grades Up To 42 g/t Gold, 280 g/t Silver

Related News

Man Sues President Biden for $500 Billion, Also Demands $100 Billion from Taylor Swift

A man previously charged with stalking superstar Taylor Swift has filed a lawsuit against President...

Friday, April 12, 2024, 02:11:00 PM

Adobe: “Results Were Actually Better Than Feared By Investors”

On March 22nd, Adobe Inc (NASDAQ: ADBE) reported its fiscal first quarter 2022 results. The...

Saturday, March 26, 2022, 03:10:00 PM

Tesla Faces Class Action Lawsuit Over Alleged Odometer Manipulation

A Tesla (Nasdaq: TSLA) owner in California has filed a class-action lawsuit claiming the electric...

Monday, April 21, 2025, 07:48:12 AM

Meta Faces Breakup Over Alleged ‘Colossal Cover-Up’

A federal judge will decide in the coming months whether to break up Meta Platforms...

Tuesday, July 1, 2025, 11:34:00 AM

Patagonia Faces Class Action Lawsuit Over Email Tracking Practices

The complaint alleges that the company collects sensitive information about email recipients without consent....
Tuesday, August 13, 2024, 01:06:00 PM