Shares of Robinhood Markets Inc (NASDAQ: HOOD) were sent lower in after-hours trading on Monday, after the popular trading app revealed it had suffered a data breach affecting millions of its users.
According to a blog post published late Monday afternoon, Robinhood announced that it had suffered a data breach on November 3 after a customer-support employee was deceived via telephone into giving a hacker access to Robinhood’s customer support systems. The unauthorized party then obtained access to the email addresses of about 5 million customers, and the full names of approximately 2 million users. Meanwhile, another 310 customers had even more personal information compromised, such as name and date of birth.
Robinhood assured that Social Security, bank account, and debit card numbers were not exposed in the data breach, and that none of its users have suffered financial losses as a result. The trading app also said that the hacker had demanded a ransom payment, but stopped short of revealing whether or not it paid the extortion, only adding that law enforcement has been made aware of the incident.
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